Credit Matters
The educational materials below are in PDF format.
Lesson 1: Establishing, Using and Maintaining Good Credit
Establishing, Using and Maintaining Good Credit (3.1M)
Handout A-1-a: What Did You Learn (game) (581K)
Handout A-1-b: Credit Use (questionnaire) (1437K)
Handout A-1-c,d: How Much Credit Can You Afford? (Methods 1 & 2) (724K)
Handout A-1-e: Remove Your Name from Junk Mail Lists (369K)
Handout A-1-f: Credit Card Checklist (448K)
Handout A-1-g: Credit Words (glossary) (513K)
Lesson 2: Do You Know Your Consumer Rights
Do You Know Your Consumer Rights Lesson Plan (2.5M)
Handout A-2-b: Credit Laws (477K)
Handout A-2-c: Complaining the Right Way (411K)
Handout A-2-d: Making-A-Complaint Role Play (370K)
Handout A-2-e: Sample Consumer Complaint Letters (1M)
Handout A-2-f: Credit Laws: Matching Game (instructions (555K)
Handout A-2-g: Credit Laws: Matching Game (answer sheet) (1.55M)
Lesson 3: Understanding Your Credit Report
Understanding Your Credit Report Lesson Plan (2.64M)
Handout A-3-a: Kinds of Reports Word Scramble (435K)
Handout A-3-b: Your Credit Report (quiz) (369K)
Handout A-3-c: Sample Credit Report (509K)
Handout A-3-d: How to Read Your Credit Report (page 1) (69K)
Handout A-3-d: How to Read Your Credit Report (page 2) (385K)
Handout A-3-e: Credit Report Search (quiz) (475K)
Handout A-3-f: Consumer Credit Report Order Form (579K)
Handout A-3-g: Sample Rebuttal Statement (488K)
Lesson 4: How to Handle Credit Problems
How to Handle Credit Problems Lesson Plan (3.31M)
Handout A-4-a: Credit Danger Signs (370K)
Handout A-4-b: Steps to Use When Contacting Creditors by Telephone (391K)
Handout A-4-c: Who Gets Paid First? (369K)
Handout A-4-d: Getting Help Managing Your Money and Credit (370K)
Handout A-4-e: Getting Back on Good Credit Track (390K)
Handout A-4-f: Credit After Divorce or Death (372K)
Lesson 5: Charge It! Credit & Consequences
News & Announcements
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Contact Information:
Dena Wise
Family & Consumer Sciences
University of Tennessee2621 Morgan Circle218 Morgan HallKnoxville, TN 37996-4512dkwise@utk.edu (email)(865)974-8198 (phone)(865)974-5370 (fax)